7-day Return policy:
  1. In order to be eligible for returns, the product to be returned should be accompanied by the original invoice/receipts and certificates, warranty card (if any), packaging, free gifts, certificate of authenticity, endorsement certificate and any other information booklets that were part of the original purchase packaging. 
  2. The product will be eligible for return only under following conditions:

    1. It is unused and not customized.

    2. It is in the same condition in which it was sold.

    3. It is returned within 7 days from the time of purchase.

    4. The product is not tampered with or altered.

  3. To request for return of the product under the 7-day return policy, you are required to do the following:

    1. Email our Customer Care within 7 days from the date of Product Invoice on customercare@divaa.co.in or return the product to the store from where it was purchased in person.

    2. Pack the product along with all the original packaging, certificates, invoice (as mentioned in point b)1.) in the original packaging provided by DIVAA.

    3. Call our Customer Care to confirm once the package is ready with all the requisites to arrange for re-shipment of the same in case of online purchase.

    Please do go through our Terms & Conditions page to understand all company policies clearly.